Survey By Customer Research Inc.
|Country Classic Auto Body||Est. National Average|
|Quality Of Work Received||98.4%||85.0%|
|Memo: % Of Somewhat Or Very Dissatisfied||0.0%||9.0%|
|Overall Impression Of Apperance||99.4%||94.0%|
|Courtesy And Professionalism Of Personnel||100.0%||91.0%|
|Impression Of Parking/Reception Areas||99.7%||90.0%|
|Vehicle Ready When Promised||99.0%||70.0%|
|Vehicle Returned In Clean Condition||99.0%||94.0%|
|Overall Satisfaction (Scale: 1-10)||9.65||8.30|
|Memo: % Of Customers Rating 10||73.0%||37.0%|
What Our Customers Are Saying …
I love my cars, I love my motor home. I had occasion to have a tear repaired on the roof of my motor home (don’t ask) and they repaired it quickly, even sooner than I asked for, and they even did an extra repair on a scrape along the side I was going to let go, FOR NO CHARGE!!! Do you think I am grateful??? You betcha! It is my birthday on Saturday and this could not have been a better present. I really appreciate their communication, customer service and quality of work. I will never use another shop for repairs. Love thise guys!